Terms of service

1. Introduction

Welcome to Divergent ("we," "our," "us"). By using our website, thedivergent.in (the "Site"), and purchasing our products, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our Site.

These Terms of Use are subject to the Privacy Policy, which sets out the terms on which we process the data that We collect from You, or that You provide to Us.

1. About Us

Divergent Nutrition Private Limited, a company incorporated under the Companies Act, 2013, provides high-quality, science-backed nutritional supplements to support your health and wellness journey (“Nutraceuticals”). We believe in transparency, quality, and innovation, ensuring that every product we offer is crafted with the best ingredients. Our mission is to empower individuals to take charge of their well-being through safe and effective supplements. Visit us at https://thedivergent.in to explore our range of products.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use our Site.
  • You agree not to misuse the Site, engage in fraudulent activity, or violate any applicable laws.
  • We reserve the right to refuse service or cancel orders at our discretion.

3. Products & Orders

  • All products listed on our Site are subject to availability. We reserve the right to modify or discontinue products without prior notice.
  • Pricing is subject to change at any time. In case of errors in pricing, we will inform you before processing the order.
  • Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse orders for any reason.

·        We do not guarantee specific results from the use of our products. Individual results may vary depending on factors such as diet, lifestyle, genetics, and overall health. The effectiveness of supplements may differ from person to person, and we do not claim that our products will achieve any particular outcome. Users should consult healthcare professionals before starting any supplement regimen to determine suitability for their specific needs.

4. Payments

  • All payments are securely processed through Razorpay. We do not store your payment details.
  • If a payment is declined, the order will not be processed until payment is successfully completed.
  • Any applicable taxes and fees will be included at the checkout

5. Shipping & Delivery

  • Orders are processed within 24-48 hours, and delivery typically takes 3-5 business days.
  • Shipping delays may occur due to unforeseen circumstances.
  • For more details, refer to our Shipping Policy

6. Returns & Refunds

  • We accept returns only under specific conditions. Please read our Return & Refund Policy before placing an order.
  • Refunds (if applicable) will be processed after product inspection.

·        Products must be returned unused, in original packaging, and within the stipulated return window.

7. Intellectual Property

  • All content on this Site (logos, text, images, product descriptions) is the property of Divergent and may not be copied, reproduced, or used without permission.

·        Unauthorized use of our intellectual property may result in legal action.

8. Your Responsibility

·        You are responsible for ensuring that our products are suitable for your use.

·        You agree not to misuse or modify the products beyond their intended purpose.

·         We are not liable for misuse or adverse reactions to our supplement

9.Medical Disclaimer

·        Our products are nutraceuticals and are not intended to diagnose, treat, cure, or prevent any disease.

·         Consult a healthcare professional before using our nutraceuticals, especially if you have a medical condition, are pregnant, nursing, or taking medication.

10. Limitation of Liability

  • We are not responsible for any direct, indirect, or incidental damages resulting from the use of our products or services.
  • Product descriptions and information are provided for informational purposes only, and we do not guarantee any specific results.

11. Privacy & Data Protection

  • Your personal information is handled in accordance with our Privacy Policy.
  • By using our Site, you consent to our data collection and usage practices.

12.  Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes arising under these Terms shall be resolved through arbitration in Hyderabad, Telangana, in accordance with the Arbitration and Conciliation Act, 1996.
  • If arbitration is unsuccessful, disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

Changes to Terms & Conditions

  • We reserve the right to update or modify these Terms at any time. Continued use of our Site implies acceptance of the latest Terms.
  • It is your responsibility to review these Terms accordingly

11. Contact Us

For any queries regarding these Terms, contact us at:

Divergent
Website: https://thedivergent.in
Email: support@thedivergent.in
Address: G2, Plot 88, KNR Colony, Nizampet, Hyderabad – 500090, Telangana, India.